code of ethics
All our care managers abide by a Code of Ethics which we honor, uphold, and pledge to our individual patron(s) and the countless families we serve. The Code of Ethics we adhere is outlined, as follows:
Provision of Service
We will provide ongoing service to you only after we have assessed your needs and you, or a person designated to act for you, understand and agree to a plan of service, the results that may be expected from it, and the cost of service.
Self-Determination
We will base our plan of service on goals you, or a person designated to act for you, have defined, and which enhance the decisions you have made concerning your life.
Loyalty
Our first duty is loyalty to you. We will always provide services based on your best interest, even if this conflicts with our interests or the interests of others.
Termination of Service
We will end service to you only after reasonable notice. We will recommend a plan for you to continue to receive the services as needed.
Substitute Judgment
We will not substitute our judgment for yours unless we are acting in the role of your guardian, appointed by a Court of Law, or with your approval, or the approval of someone designated to act for you.
Confidentiality
We will hold in trust any confidence you give us, disclosing information to others only with your permission, or if we are compelled to do so by a belief that you will be seriously harmed by our silence, or if the laws of this State require us to do so.
Referral/Disclosure
We will refer you only to services and organizations we believe to be appropriate and of good quality. We will fully explain to you any business relationship we have with any service we propose, and give you information on alternatives, if at all possible, so that you, or a person designated to act for you, can make an informed decision to accept or reject the services we recommend to you.
Cooperation
We will strive to ensure cooperation between all of the individuals involved in providing service and care to you.
Qualifications
We are fully qualified in our profession to provide the services we undertake. We continue to improve our skills and knowledge by participating in professional development programs and maintaining certification and licensing in our profession.
Discrimination
We will not promote or sanction any form of discrimination.
Please note: This page is referenced and adopted from the former National Association of Professional Geriatric Care Managers. Survivorship Care also upholds & adheres to these same outlined Code of Ethics. Our care manager standards measure the same delivery & receipt of professional care services.
covid-19 & Our Committement to You!
covid-19 guidelines:
Dealing With COVID-19 Pandemic
Survivorship Care hopes you and your family are staying healthy & strong during these very challenging times. Our amazing team of cancer care managers are still working hard and advocating more than ever, in new and creative ways, in response to the COVID-19 pandemic.
The following services are provided by our care managers, to our clients, during the pandemic:
Taking temperatures daily, wearing approved masks when visiting clients, and adhering to strict CDC precautions & guidelines
Visiting clients in their homes with above precautions and social distancing in effect
Visiting clients in facilities by means of a "window" visit when possible/appropriate
Working to get telephonic medical updates on clients in facilities
Attending care plan meetings via phone/Zoom
Attending doctor's appointments via telehealth or in person if/when the doctor's office is open & able to accommodate
Advocating for the best quality of care either by phone or in person
Following up with other providers and health care matters as usual
Providing assistance with placement/relocation when necessary
Providing caregiver support and strategies via phone or zoom meetings
Shopping for needed items for clients (essential goods such as food, paper products, and/or medications)
Last but not least, we are continuing to strive to make sure that our clients are cared for & supported at the highest level possible during current pandemic.
Feel free to reach out to our agency to learn more about how we can help support you and your loved one during this often very challenging and stressful time.
As always, we continue to pray for the health, well-being, and safety of our world, during these trying times.
With gratitude,
Your Survivorship Care Team
mobile friendly!
Our Cancer Care Management & Advocacy services are Mobile-friendly!
A care manager comes directly to you, making the meeting as comfortable & convenient, as possible!